TEBS Field Services
Effective Date: April 26, 2026

General Policy
TEBS Field Services provides labor-based junk removal and hauling services. Once a service has been completed, refunds are generally not issued unless there was a billing error or the service was not performed as agreed.

Deposits
Deposits may be required to secure an appointment. Deposits may be non-refundable if:

• The customer cancels within 24 hours of the appointment
• The customer is unavailable at the scheduled time
• Access to the job site is not provided

Deposits are typically applied toward the final service cost.

Cancellations and Rescheduling
Customers must provide at least 24 hours notice to cancel or reschedule. Late cancellations may result in a cancellation fee.

Billing Errors
If you believe you were charged incorrectly, you must contact us within 24 hours of the transaction. We will review and correct any verified errors.

Service Issues
If you are not satisfied with the service, you must notify us within 24 hours. We will review the situation and may offer a resolution at our discretion.

Chargebacks and Payment Disputes
Customers agree to contact TEBS Field Services directly to resolve any concerns before initiating a chargeback or dispute with their bank or payment provider. We will work to resolve issues quickly and fairly.

Refund Processing
If a refund is approved, it will be issued to the original payment method through Stripe or the payment processor used. Processing times may vary depending on your bank or card provider.

Contact Information
TEBS Field Services
9953 Goodluck Road, Apt T1
Lanham, MD 20706

Email: info@tebsfieldservices.com
Phone: (202) 400-5246